Lumen Botanics' website launched, the change order was signed — and the final balance went quiet. This pack verifies the facts, runs the three touches on schedule, and ends with one dated decision.
No message was drafted until these five facts were confirmed: number, balance, due date, terms, and chase history.
| Item | Amount |
|---|---|
| Website redesign Proposal middle tier, signed | $6,900 |
| Change Order No. 001 Online shop addition, signed before work | $2,400 |
| Deposit paid | −$4,650 |
| Balance outstanding — Invoice INV-2026-014, due Oct 10, 2026 | $4,650 |
Terms: net 14. No late-fee clause in the agreement — so no fee is charged in this pack. Sent to: Mara Ellison, Lumen Botanics, with accounts copied from Touch 3.
Every touch repeats the number, the amount, the due date, and how to pay — and asks for exactly one thing: a payment date.
No payment, no reply. Ladder starts.
Invoice reattached, receipt + date asked.
Previous touch cited, a date demanded.
Final deadline set: Oct 31.
Deadline reached. Decide, don't wait.
Hi Mara,
A quick nudge on invoice INV-2026-014 for $4,650, which was due on October 10 — I have reattached it here. You can pay here: studio-marchetti.example/pay/INV-2026-014.
Could you confirm a payment date? If the invoice went to the wrong person, just point me to the right contact and I will resend it today.
Thanks,
Sofia
Hi Mara,
Following my note on October 11, invoice INV-2026-014 for $4,650 is still outstanding. It was due on October 10 and covers the Lumen Botanics website redesign and signed shop addition. You can pay here: studio-marchetti.example/pay/INV-2026-014.
Please confirm a payment date by October 20. If there is anything on this invoice you disagree with, tell me what it is and I will address it directly.
Thanks,
Sofia
Hi Mara,
Invoice INV-2026-014 for $4,650, due on October 10, remains unpaid despite my notes on October 11 and October 17. You can pay here: studio-marchetti.example/pay/INV-2026-014.
Please pay by October 31, or sign the attached payment plan by that date. Further work on the Lumen Botanics site will pause on October 31 until payment or a signed plan is in place.
If payment is already on its way, please ignore this note and let me know so I can close the record.
Sofia
The final deadline has arrived. The pack ends with one decision, made today — not a fourth polite email.
The agreement allows it. Maintenance and new requests pause from Oct 31 until payment or a signed plan; delivered work stays delivered.
Two instalments of $2,325 — Nov 7 and Nov 21 — written, dated, and signed. One missed instalment makes the full balance due.
Formal demand letter first, then collection or small claims by amount and jurisdiction, with advice before filing.
Balance outstanding · Invoice INV-2026-014
Pay $4,650studio-marchetti.example/pay/INV-2026-014